Privacy Policy

Last updated: May 2023

This Privacy Policy explains how we collect, process, store, and share information. ("we," "us," "our," or "the app") is committed to protecting your privacy. Each section of the Policy is designed to help you understand how and why we collect your data, so it's important that you read the full Terms and Conditions carefully before using the CLIQ app or website.

Welcome to CLIQ, an app that allows you to connect with like-minded individuals and join interest-based clubs. Our aim is to revolutionize social media by bringing together people with common interests and lifestyles, enabling them to join communities and attend events.

CLIQ is registered as The Cliq App Ltd, Company No. 14655103, and can be contacted at or by post at Hobart Building, 2 Wards Place, London, E14 9XJ.

This Privacy Policy explains how we collect, process, store, and share information. Each section of the Policy is designed to help you understand how and why we collect your data, so it's important that you read the full Terms and Conditions carefully before using the CLIQ app or website.

1.     What Information Do We Collect:

Your information and activity that you provide:

When you download the CLIQ app and create an account, we collect the following information provided by you:

-        Full name

-        Username

-        Date of birth

-        Age

-        Gender

-        Location

-        Photographs

-        Interests/preferences

-        Login information (e.g., Facebook, Instagram, Apple, mobile number)

We use this information to enhance your experience on the app by connecting you with like-minded individuals in a community.

While you can edit most of the information entered during the sign-up process, some information such as your name and date of birth cannot be changed once signed up. As a user, it is your responsibility to keep your information up to date on the app. We recommend that you do not include personal information in your bio, such as phone numbers, email addresses, or bank details. If you need help with your profile, please contact our team at

On CLIQ, you can send and receive messages, images, videos, follow users, join clubs, attend events and much more. We collect the following information that you provide:

-        Posts (image, video, and audio content)

-        Messages (all messages sent and received may be reviewed to protect users on CLIQ)

-        Activity (we monitor your activity across the app and features to provide you with the best experience)

-        Interests (related to your selected interests/preferences, we will/may match you with users, clubs and events)

We may review messages to ensure a safe space for everyone to connect online.

2.     Information We Collect:

We collect information from your activity to ensure we provide the best in-app experience possible. This includes:

-        Device, network, and software information (such as information about your network, operating system, make, model, etc.)

-        Access information (such as GPS location, camera access, images, and videos)

-        Phone contact list (if you provide access, we may invite your contacts to the app)

We may also collect and receive information from third parties to improve your in-app experience. This includes:

-        Cookie data (such as information about websites you have visited and interacted with)

-        Apps (such as information about apps you have downloaded on your device)

Some information is required in order for our App to work and other information is optional however the more information provided, will provide a better in app experience.

3.     How we use information:

Our primary objective is to ensure that your experience on our platform is enjoyable. To achieve this, we may use the information provided during registration and any other information we collect to:

-        Provide you with access to our services and features

-        Send you updates and information about new features on our platform

-        Personalize our platform and the content we deliver to you

-        Conduct research and analytics to understand how you use our platform

-        Test new technologies and processes to enhance our platform

-        Resolve disputes, troubleshoot problems, and enforce our Terms & Conditions

Ensure a safe and secure user experience: We prioritise the safety, security, and integrity of our users and use the information we collect to promote these values.

Provide measurement, analytics, and business services: Our products are used by many individuals and businesses, and we help them measure the effectiveness of their content and ads.

Maintain communication with you: We use the information you provide on your profile to communicate with you and keep you up to date with any important information.

Innovate for social good: We conduct and support research by utilising the information we have as well as information from researchers, datasets from publicly available sources, professional groups, and charitable organisations to support social good.

We provide users with a range of options to manage their information, including tools for viewing, downloading, and deleting their data. Additionally, users can access their product settings to manage their information. We respect the privacy rights of our users and acknowledge that they may have additional rights under applicable laws.

4.     How we use Cookies:

As you visit our Sites or use our App, we may collect your personal data automatically by utilising cookies or other comparable technologies. These small files can be placed on your device or browser, allowing us to identify and recall you.  If you desire to learn more about cookies, including our usage and the options available to you, please refer to our Cookie Policy.

5.     Security:

Ensuring the safety and security of your information is a top priority for us. However, no security system is completely secure, despite our best efforts. We continuously strive to improve and update our security measures, but we cannot guarantee that your personal information, chats, or other communications will always remain completely secure. We do not accept liability for any loss, misuse, or alteration of your personal information, and we encourage you to take precautions to protect your own privacy.

We understand that your personal information is important to you, and we are committed to safeguarding it. You have the following rights with regard to your personal information:

Right to inquire: Upon request, we will provide you with information on whether we are processing your personal information and will furnish you with a copy of that information, along with other necessary details. Additional copies may require a reasonable fee.

Right to update or delete: You can request us to modify, delete, or remove your personal information. You may also adjust your account settings in the App to change your details or to delete your account and personal information.

Right to object or restrict: You have the right to object to the processing of your personal information and may withdraw your consent if you previously granted it. You may also request that we restrict or 'block' the processing of your personal information in certain circumstances.

Right to data portability: If certain conditions are met, you may receive your personal information in a structured, commonly used, and machine-readable format, and, if possible, transmit it to a third party.

Right to lodge a complaint: If you have any concerns about our privacy practices, including how we handle your personal information, you can report it to your local data protection authority. We hope you will address your concerns with us first so that we can address them appropriately.

Right to revoke consent: If you provided your consent for the collection, processing, and transfer of your personal information for a specific purpose, you may withdraw it at any time. You may exercise your rights under applicable data protection laws by contacting us at our email address, which is available on our website.

6.     Children Privacy

Our app is not intended for use by children under the age of 16. We do not knowingly collect information from children under the age of 18. If you are not over the age of 16, we request that you refrain from submitting any personal information such as your name, address, telephone number, or email address. We do not collect personal information from individuals who are under the legal age of 16. If we become aware that we have inadvertently collected personal information from someone who is underage, we will promptly delete that information. If you suspect that we have collected information from someone under the legal age, please notify us immediately.

7.     Changes to this Policy

We reserve the right to make changes to this Privacy Policy periodically. The latest version of the policy will control how we use your information and can always be found at our website. If we deem any changes to this policy to be significant, we may notify you through different means, such as by sending an email to the email address associated with your account or by publishing a notice within our platform.

8.     Contact us

If you have any questions or concerns about the Privacy Policy, please contact us at